tour24 is the new app for self-guided apartment tours that makes it faster and easier to rent an apartment. We know life is busy, and with tour24 you look when you want and without any pressure. Folio has partnered with tour24 to provide self-guided, in-person tours so you can tour the community and even model floor plan via an app downloaded to your smart phone. Learn about the features and amenities at your pace, and you can simply see as much or as little as you wish. Folio and tour24 offer a tour option on your terms and at a time that works for you! You can even tour when the office is closed or if our leasing team is unavailable. The process requires a simple registration, an app download and your smart phone! Are you ready to take a tour?
Fill out your "Guest Card", through our partners at tour24
tour 24 verifies your ID, credit card and facial recognition.
Your credit card will not be charged.
Choose your day & time to visit. tour 24 confirms via email with instructions on how to download the app you'll use to tour.
BEFORE THE TOUR
Open the tour 24 email to download the Property App and tour 24 Apartment Door Lock App. Sign in with the same info from registration.
WHEN YOU ARRIVE
First, turn on your bluetooth. Use the tour 24 Apartment Door Lock app to open the door. Then, open the Property app and scroll down for basic info, and choose Tour Now to start the tour.
DURING THE TOUR
You can walk through the apartment and community and learn about the features. With bluetooth on, points of interest will pop up on your device while you walk around.
The tour is at your pace. You can see as much or as little as you like. You can also choose options at the bottom of the screen.
GUEST CARD / REGISTRATION
Why won't my ID verify?
Enter your name exactly as it appears on your ID. If your license shows "Benjamin", your form will be rejected if you enter "Ben".
Why do you need my credit card information?
There is no charge for the tour. We will verify that the credit card is valid and active. If there should be any damages incurred with your tour, we reserve the right to charge the damages to your credit card. You may see a temporary $1 charge during the process, but that is immediately removed when you complete your registration.
Why should I download the apps from tour24?
You will need the Unlock app to get inside the community, but you'll want to follow the instructions from your email to download the self-guided tour app. It's full of helpful tips about the neighborhood, the community and model home that you'll want to hear about. It will tell you all of the features with a simple Bluetooth connection.
DURING THE TOUR
Why won't my building code work?
Typically, entering the code too quickly or without using the # symbol first is the cause of the problem. Please try again and press the symbol # first and then the 4-digit code (example #1234). If this does not work after a couple of times, you may call tour 24 at 1.888.297.7411 or the leasing office at 512.490.3000 during the daytime hours.